Cozy Earth has one of our all-time favorite bag designs. Hi Victoria, we're sorry we didn't respond sooner to this review. These are the BEST sheets! All the products I have been happy with. I can only attest to the combination of the sheets, silk pillows, silk duvet insert, and bamboo duvet cover...I ordered all of it and together it's just dreamy. They are shipping a new duvet cover at no cost and have offered to allow me to keep the existing. They are everything that Cozy Earth says about their products. Love my cozy earth bamboo bedding. We believe in all of the products listed on our site, and you can't go wrong with any one of them options in 2020. Yet, almost daily I am spammed with emails for further discounts on their products and surveys about how I like my new nonexistent sheets. Thank you so much for your amazing customer service.

I didn’t think sheets this expensive would have that problem so quick. I love the sheets and the comfortable sleep I get, however they are pilling. ●  You want crazy or cute designs and patterns. (This is an older platform that we haven't actively used since October 2017. Also bought a set for my daughter ! This is a shoddy business practice, and the customer service is terrible.

1.0 out of 5 stars 4 months in and they are pilling and threadbare in places. They fixed the problem with my original orders, Reviewed in the United States on February 13, 2020, Reviewed in the United States on May 11, 2017. So it was quite awhile later when we even unpackaged them. For the money I just wish they held up better. We also greatly appreciate the pre-purchase correspondence with the company; very friendly and helpful. Zen Bamboo company is confident of the quality of the products and that is … Even though it says online that they welcome returns, they do everything they can to keep from letting you return anything and now that I have returned the items they say I have to call them and talk to them before they refund my money. Customer service did not respond to this statement over the last few days.As an update the company has responded. Received my silk comforter in late June and returned it right away. I purchased two sets of pajamas. Bought king size bed & Wanted to try these!! The sheets are dreamy (pun intended). I purchased the mattress cover, sheets and comforter.

BUT I contacted them almost 2 WEEKS ago with no response. This is a platform that we haven't actively used since October 2017. The sheets are very soft and comfortable, however, after less than a month of having them on our bed, they are pilling. A very high price to pay to have such an issue. I changed from a silk comforter to a bamboo one and am so happy with it. They pack incredible value in their high-quality sheets.

The softest sheets ever! They offer free returns and full refunds. Cozy Earth is exactly as advertised. Will be contacting company for replacement. I really wanted to give 5 stars because the feel of the sheets are amazing, but for the wrinkles I debated between a 3&4 and if I could I would rate 3 1/2. We wanted to give bamboo sheets a try and after extensive research we decided to try Cozy Earth Bamboo Sheets. Not impressed with timeliness of items delivered. I really struggle with the cost of these items as well as the customer service experience. Greatest night of sleep I had for three nights. Bamboo-based sheets with the sateen weave are silkier and have a distinctive sheen. Do yourself a favor and buy them!! Most bedding today sleeps too hot. Followed all the correct washing/drying instructions. I need to order another set since I choose to wait on laundry day for this set to go back on our bed. Update - I notified the company and they are sending another set of king sz sheets to me. To top it off, I’m writing this review on this website because Cozy Earth never published my review.. so their product is terrible quality, insanely expensive, and they doctor their reviews. The elastic waist band on the gray set rolls and twists around itself which is unacceptable for any brand especially a 150 per set brand. After that, my refund was immediately processed. I paid ~400 for the king set. Update- While I did have initial challenges with customer service (I am told it was newer staff) I did try the product and I gotta tell ya: bloody nice sheets they are. Consider that a thing of the past. 95 of 99 found the following review helpful. I have had many amazon sheets for $50 and below that have been so comfortable and lasted years. And I don’t mean it shrunk and with some stretching it was able to come back to size.. no..this went from a M to a XXS. This bedding is SOOOO MUCH more expensive and I’m just not impressed.

I plan on reporting them to the Better Business Bureau. Both sets were washed per directions and both shrunk beyond recognition. Beware - still waiting for my refund 2 months later. I’m not sure why Cozy Earth thinks it acceptable to not process refunds in a timely manner, and then still delay refunding your money even after being contacted. This page works best with JavaScript. When I got it it said distinctly everything was made in China. I love the sheets and the comfortable sleep I get, however they are pilling. I spent a small fortune on these sheets, while defects happen, poor customer service should not a this price.

Sheets, blankets, comforters and duvet covers are all a must!! Please make sure that you are posting in the form of a question.

Machine dry normal. Hi Anita, thanks for leaving your review and we apologize for not seeing this sooner. Enjoying the silky soft luxury of bamboo sheets and comforter again!! I will update again to let all of you know if the sheets are any better.

They did not work out for us so I returned them per their instructions. I see the pictures and commercial on the website and really expected my sheets to look the same especially paying $1000 on bedding, I really expected more. They wrinkle terribly snd I had to iron them ,and even then the wrinkles came back. I’m not sure why Cozy Earth thinks it acceptable to not process refunds in a timely manner, and then still delay refunding your money even after being contacted.

A truly one-of-a-kind product at an incredible value. I was asked to send a picture... which is a white picture of a sheet.

This is a shoddy business practice, and the customer service is terrible.

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